News Archive — June 2012

How to Overcome Apology-Phobia

Given our propensity for hurting each other -- usually inadvertently through our clumsiness or our being inconsiderate -- getting good at apologizing should be standard-issue emotional equipment for membership in the human race. And it is. Any one can do it. Here are six strategies for letting those two most powerful words: I'm sorry, come out of your mouth. 

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